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The Importance of Business Process Management

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Written by: S4A IT Solutions Trusted implementer of SAP® solutions
Posted on: March 19, 2024

What is a Business Process Management (BPM) tool? A BPM tool is an intuitive system capable of providing companies with practical management, control, automation, and improvement of their processes. In this sense, a BPM tool is used to measure, map, standardize, optimize, and automate a company’s processes.

The practical application of BPM requires tools that combine technology in its favor. Therefore, it is constantly updated and improved to meet various demands.

Thus, a BPM tool is able to manage processes using automating workflows to unify the entire company. In addition, they provide greater transparency regarding communication, and easy-to-analyze reports so that decision-making is assertive.

Thus, the BPM tool is used so that the management of the process is carried out with greater practicality, precision, accessibility, and safety. It is also capable of improving the performance and competitive advantage of companies.

Forward-thinking companies often look to use a BPM tool combined with technology, namely a software that enables the best application of the BPM discipline.

Why is Process Management so Critical for Organizations?

Process management is important for the success of the company, since processes are designed with structured steps to produce consistent results. In this sense, management makes it possible to predict results and mitigate risks. In addition, it allows you to see weak links, bottlenecks, and failures that hinder the final results. Consequently, when a process is poorly designed or managed, it leads to inefficiency, negatively impacting the company’s entire ecosystem.

A BPM tool, among other advantages, allows the company to have its operations standardized, directing the focus to the core business. In addition, innovations are added as the business progresses, without compromising the current operation.

Other benefits that the BPM tool offers to organizations:

  • Detect problems and reduce errors;
  • Follow-up of processes with productivity reports and procedures;
  • Reduction of expenses and waste;
  • More security for data, with extra protection for documents and information;
  • Process automation;
  • Increased performance, productivity and efficiency.

Process Management Categories

BPM is quite broad and can involve the use of several tools. Here are some of the ways in which to categorize this process:

  • System-focused: Here BPM focuses on workflow-intensive processes that operate without much human intervention. Generally, processes are automated in systems.
  • Human-focused: In this case, the BPM tool focuses on creating features to improve human interaction, such as a designed interface, alerts, and notifications.
  • Document-focused: This covers everything about processes such as formatting, signing, and verifying contracts.

The most advanced and up-to-date BPM tools are able to absorb and solve the demand of all these categories in a uniform way. That is, with a single software, for example, the company has customization of notifications, with electronic signature and automation of tasks.

Features of a BPM Tool

Platforms that use the BPM tool serve to manage business processes. Therefore, among several features, they are capable of:

  • Building forms to collect, display, and analyze relevant data and information;
  • Automating the workflow, assigning tasks, setting deadlines, rules and permissions;
  • Personalized notifications and alerts, being able to track the status of the task;
  • Creation and editing of electronic forms to streamline processes and improve information accuracy;
  • Low-code platforms with a simple design that allows you to drag and drop items according to internal preferences or needs;
  • Access control and mobility;
  • Integrations with other software that the organization already adopts;
  • Reporting and analysis with the metrics and results of the processes; and
  • Activity monitoring and dashboards.

With these and other features, a BPM tool is able to positively influence business productivity. Especially, when we consider usability, support, functionalities, customizability, and integration.

Is it Time to Incorporate BPM into Your Organization?

BPM is moving towards an increasingly technological, dynamic, and practical bias. In this sense, the BPM tool has been adapted so that more internal users of companies can identify, implement, and evaluate new ways of carrying out their processes.

In addition, there is rapid growth in intelligent automation, incorporating artificial intelligence, RPA, and machine learning to improve workflow.

In short, a BPM tool is a resource capable of helping your business to gain a true competitive advantage. And Fusion is the leading BPM tool to help you get there.

An award-winning and powerful platform for automating processes and documents, Fusion will improve and accelerate your processes….no matter what industry you are in. Interested in learning more? Connect with a member of our team to discuss further.

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