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The City of Rio De Janeiro, Brazil’s second largest city and home to over 6 million residents, was looking to reduce their bureaucratic processes and turnaround time when it came to issuing permits. At the time, the average time in Rio De Janeiro to obtain a permit was 54 days, which was almost twice the Latin America average of 29 days. For more complicated permitting activities, the process could take years.
Streamlining Rio De Janeiro’s permitting process required an involved review of the entire licensing process for commercial establishments. Any solution would need to support all aspects of the permitting process including site queries and licensing.
Fusion Platform was implemented and the results speak for themselves:
Taking workflows online and away from dated and paper-based manual processes.
Easy identification of tasks, controlling deadlines and simplifying the decision-making process.
Start, approve, and execute tasks, anytime and anywhere!
Measuring and identifying bottlenecks, putting the company to a constant process’s evolution.
Access control by users through permission and timeline management.
A physical space for storing documents becomes unnecessary.
“With Fusion, we are almost totally independent and our team is able to solve almost all the problems right away, customizing and creating new processes as needed, which is one of the biggest benefits of the platform.”
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