Thanks to Fusion, the City of Rio De Janeiro realized an 85% reduction in time to issue permits and saved the equivalent of a 30-story building in paper.
Download Case StudyThe City of Rio De Janeiro, Brazil’s second largest city and home to over 6 million residents, was looking to reduce their bureaucratic processes and turnaround time when it came to issuing permits. At the time, the average time in Rio De Janeiro to obtain a permit was 54 days, which was almost twice the Latin America average of 29 days. For more complicated permitting activities, the process could take years.
Streamlining Rio De Janeiro’s permitting process required an involved review of the entire licensing process for commercial establishments. Any solution would need to support all aspects of the permitting process including site queries and licensing.
Fusion Platform was implemented and the results speak for themselves:
Today, 45% of permits are issued in less than 30 minutes (down from the previous average of 54 days)
Over 70% of license queries are answered automatically (without the need for human involvement)
1.32 million sheets of paper were saved by moving to a 100% online process – the equivalent of a 30-story building
19 regional inspection offices were reduced to nine offices
In the year following implementation, a 25% increase in revenue was realized
Overall, there has been an 85% reduction in time to issue permits
Prior to the Fusion implementation, the 11-step permit process would take anywhere from 23 days to several years for complex scenarios. Today the average is 8.3 days, although in almost half of the cases the processing time is less than a half hour.
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